PRIVACY POLICY

Last Updated: June 2, 2026

At AEP International Limited, we are committed to protecting your privacy and ensuring the security of your professional, technical, and project-specific information. This Privacy Policy details how we collect, handle, protect, and use your data in accordance with the New Zealand Privacy Act 2020.

1. INFORMATION WE COLLECT

We may collect personal and professional information when you interact with our website, request compliance documents, or utilize our technical consultation hub. This includes:

• Contact Information: Your name, company name, professional role (e.g., architect, builder, developer), email address, telephone number, and delivery addresses.
• Project Data: Technical specifications, architectural drawings, consenting references, seismic boundaries, and wind zone requirements provided when requesting PS1 documentation.
• Interaction History: Information regarding download selections from our Specification Hub and general inquiries submitted via our online consultation forms.

2. HOW WE USE YOUR INFORMATION

The information we collect is used to provide engineering expertise and high-performance architectural aluminium systems. Specifically, we use your data to:

• Generate and issue project-specific engineering documents, including PS1 (Producer Statement Design) support.
• Respond to technical consultations, quote requests, and showroom inquiries.
• Deliver bespoke window framing, luxury sliding doors, louvres, and curtain wall engineering parameters tailored to your project wind load requirements.
• Communicate critical product updates, structural compliance notices, and technical specification revisions.
• Ensure absolute compliance with local building codes (NZBC acceptable solutions).

3. INFORMATION SECURITY

We implement robust physical, administrative, and technological security measures to protect your sensitive drawings, project data, and personal details. Access to your data is strictly confined to authorized engineering staff and compliance specialists. All database stores are fully encrypted, and our servers are routinely monitored to safeguard against unauthorized access or breaches.

4. DATA RETENTION & SHARING

AEP International Limited does not rent, sell, or trade your personal or project data. We only share information with:

• Contracted structural engineers and independent facade consultants under strict non-disclosure agreements to validate consenting calculations.
• Regulatory and territorial building authorities (such as local councils) for the explicit purpose of consenting and code compliance verification.

We retain technical project profiles and issued Producer Statements for as long as required by building regulations, product warranties, and local consenting archives.

5. YOUR RIGHTS

Under the New Zealand Privacy Act 2020, you retain clear legal rights regarding your personal information, including:

• The right to request a copy of the personal information and project data we hold about you.
• The right to request the correction of any inaccurate or incomplete details.
• The right to ask for the deletion of personal files, subject to statutory building documentation retention rules.

6. CONTACT US

If you have any questions about this Privacy Policy, or if you would like to exercise any of your data access rights, please contact our privacy compliance team: